Welcome to TraderPadi. These Terms of Service ("Terms") govern your access to and use of TraderPadi's mobile application, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.
By creating an account, downloading our app, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and TraderPadi Limited ("TraderPadi," "we," "us," or "our").
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
Our Services are designed for business and commercial use by informal traders, market vendors, kiosk operators, and provision store owners. You may not use our Services for any unlawful or fraudulent purposes.
TraderPadi provides an offline-first commerce operating system that enables informal traders to:
We strive to provide continuous access to our Services. However, we do not guarantee that our Services will be available at all times or without interruption. We may suspend, modify, or discontinue any part of our Services at any time for maintenance, updates, or other reasons.
Our Services are designed to work offline. Your data is stored locally on your device and synchronized to our servers when an internet connection is available. We are not responsible for data loss due to device failure, loss, or damage.
To use our Services, you must create an account by providing accurate and complete information, including your name, phone number, and business details. You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account credentials.
You may terminate your account at any time by contacting us at [email protected]. We may suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.
You agree not to:
You are responsible for the accuracy and completeness of the data you input into our Services, including sales records, inventory data, and customer information. We are not responsible for errors or losses resulting from inaccurate data entry.
You agree to comply with all applicable laws and regulations, including tax laws, consumer protection laws, and data protection regulations, in your use of our Services.
All intellectual property rights in our Services, including software, trademarks, logos, and content, are owned by TraderPadi or our licensors. You are granted a limited, non-exclusive, non-transferable license to use our Services for your business purposes only.
You retain ownership of the data you input into our Services. By using our Services, you grant us a license to use, store, and process your data solely for the purpose of providing and improving our Services, as described in our Privacy Policy.
If you provide us with feedback, suggestions, or ideas about our Services, you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into our Services without any obligation to you.
TraderPadi's core features are currently available free of charge. We reserve the right to introduce paid features or subscription plans in the future, with prior notice to users.
If we introduce paid services, you will be informed of the pricing, payment terms, and billing practices before any charges are incurred. By subscribing to paid services, you agree to pay all applicable fees.
Payments may be processed through third-party payment processors. We are not responsible for any errors, failures, or security issues related to third-party payment services.
We plan to introduce local advertising features that allow businesses to promote their products to TraderPadi users in their area. Separate terms and conditions will apply to advertising services.
Advertisers are responsible for ensuring that their advertisements comply with all applicable laws and regulations. We reserve the right to reject or remove any advertisement that violates our policies or is deemed inappropriate.
We take data privacy and security seriously. Our collection, use, and protection of your personal data are governed by our Privacy Policy and comply with applicable African data protection laws, including the Nigeria Data Protection Regulation (NDPR) 2019 and South Africa's Protection of Personal Information Act (POPIA).
While we implement backup procedures for synchronized data, we recommend that you maintain your own backups of critical business data. We are not liable for data loss due to technical failures, device issues, or other circumstances beyond our control.
Our Services may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of any third-party services. Your use of third-party services is at your own risk and subject to their terms and conditions.
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, TraderPadi and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our Services, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you for all claims arising from or related to our Services exceed the amount you paid to us in the 12 months preceding the claim, or ₦10,000 (Nigerian Naira), whichever is greater.
We provide tools to help you manage your business, but we do not provide financial, legal, or business advice. You are solely responsible for all business decisions and their outcomes. We are not liable for any losses resulting from your business decisions or use of our Services.
You agree to indemnify, defend, and hold harmless TraderPadi and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from or related to:
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and app, and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.
If you do not agree to the modified Terms, you must stop using our Services and may terminate your account.
You may terminate your account at any time by contacting us. Upon termination, your right to use our Services will immediately cease.
We may suspend or terminate your access to our Services at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent or illegal activities.
Upon termination, you will lose access to your account and data stored on our servers. We may retain certain data as required by law or for legitimate business purposes, as described in our Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.
Any dispute arising from or related to these Terms or our Services shall be resolved through the following process:
Subject to the arbitration clause above, you agree that any legal action arising from or related to these Terms or our Services shall be brought exclusively in the courts of Lagos, Nigeria.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and TraderPadi regarding our Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any third party without your consent.
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
If you have any questions about these Terms, please contact us:
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
